Case Study: High-Throughput, Low-Latency HIPAA-Compliant Cloud Infrastructure on AWS

About Client

A leading Healthcare Technology services company in North America specializing in providing the offers in pharmacy benefit claim. Their mission to develop solutions that will reduce pharmacy spending waste and create a more efficient way to deliver patients the life-saving pharmacy care they need.

Problem Statement

Design and build infrastructure on AWS adhering to the Hipaa Compliance guidelines including availability, business continuity, security along with high volume of transactions support. Below some key objectives of this engagement. Key objectives included:

• • HIPAA Compliance: Ensure adherence to all HIPAA regulations and security standards.
• • High Availability: Achieve a 99.99% uptime rate to minimize service disruptions.
• • Scalability: Support millions of real-time customer claim requests per month.
• • Disaster Recovery: Implement a multi-region AWS architecture with an RTO and RPO of 2 hours.
• • Secure Integration: Integrate seamlessly with multiple third-party systems for claim processing.
• • Cost Optimization: Maintain a cost-effective solution while meeting performance requirements.
• • DevSecOps: Implement continuous integration and deployment practices with a focus on security.
• • Unified Monitoring: Establish a centralized monitoring dashboard for real-time insights.

Solution

CloudTechner implemented a streamlined cloud solution, leveraging Site Reliability Engineering (SRE) principles to optimize efficiency and minimize manual intervention.

• • Multi-region and multi-AZ architecture: Ensured high availability and resilience across multiple geographic regions.
• • AWS Route53: Managed DNS and failover for efficient routing and disaster recovery.
• • Hub-spoke network topology: Provided a scalable and efficient network architecture, reducing costs and improving performance.
• • AWS Direct Connect: Established a high-throughput, low-latency connection to client data centers.
• • Cisco CSR appliances: Supported custom network requirements and facilitated the publication of public IP addresses.
• • AWS EKS: Deployed microservices applications for scalability and flexibility.
• • Kafka MirrorMaker: Enabled real-time replication of Kafka topics and messages between regions.
• • Amazon Aurora Global Database: Provided a multi-region database solution for high availability and data consistency.
• • Infrastructure as Code (IaC): Automated infrastructure provisioning, reducing manual effort and accelerating deployment.
• • DevSecOps: Scanned Terraform code for security vulnerabilities, ensuring a more secure infrastructure.
• • Azure DevOps: Streamlined CI/CD pipelines and integrated security scans (Trivy, Zap Proxy).
• • Automated zero-downtime deployments: Enabled seamless updates without affecting service availability.
• • Datadog: Provided comprehensive observability for monitoring and troubleshooting.

Results

CloudTechner successfully delivered a highly scalable, secure, and compliant cloud infrastructure for a US healthcare organization, achieving exceptional performance, robust disaster recovery, and efficient operations.

• • Achieved exceptional performance: Our cloud-native applications consistently delivered a 99.99% uptime rate, ensuring uninterrupted service for our clients.
• • Enhanced resilience: Implemented a robust active-active disaster recovery configuration across three geographic regions, safeguarding against disruptions.
• • Scaled to meet demand: Successfully processed an average of 20 million transactions per month, demonstrating our platform's scalability.
• • Optimized performance: Delivered an average response time of 1.8 seconds per transaction, providing a seamless user experience.
• • Prioritized data integrity: Maintained an extremely low transaction loss rate of less than 0.0001%, ensuring data accuracy and reliability.
• • Leveraged cloud efficiency: Utilized AWS EKS and managed services to create a highly scalable and cost-effective infrastructure.
• • Automated operations: Implemented infrastructure as code (IaC) to automate provisioning, enabling rapid deployment and scaling.
• • Ensured security and compliance: Adhered to strict security standards, including HIPAA compliance, through a robust DevSecOps process and end-to-end security checks.